SMALL BUSINESS CRM & AUTOMATION SERVICES

NEVER MISS ANOTHER LEAD

WHY IT MATTERS

• Catch the calls you miss instead of losing them to a competitor
• Every call, text, and message in one inbox
• Leads get a response in seconds, not hours
• Robocalls screened out before your phone rings
• More Google reviews without ever asking in person
• Repeat business from customers you already earned
• Know exactly where every job comes from

YOUR PHONE IS COSTING YOU JOBS

You're good at the work. That was never the problem. The problem is what happens when the phone rings while you're under a sink or halfway through a cut-in. Most callers who hit voicemail don't leave a message. They hang up and call the next business on Google. Local service businesses miss somewhere between 30 and 60 percent of their inbound calls, and 78 percent of customers end up hiring whichever business gets back to them first. Here's the good news: that first response doesn't have to come from you. It just has to come fast. That's what this system does. It catches the calls you miss, books the work, and keeps your customers coming back, all while you stay focused on the job in front of you.

ONE INBOX FOR EVERY LEAD

Calls, texts, Facebook messages, Instagram DMs, website forms, and emails all land in a single inbox, so you're never checking five different apps to figure out who reached out where. Every contact moves through your pipeline from first call to paid invoice. You get an online booking calendar your customers can use anytime, and a dashboard that shows you exactly where your jobs are coming from. The CRM platform is the base plan at $300 per month, and it's the engine every automation below runs on.

MISS THE CALL, KEEP THE CUSTOMER

The moment a call goes unanswered, your customer gets a text from your business, and the conversation picks up right where the voicemail would have killed it. When they reply, it lands in your inbox and a new opportunity is created in your pipeline automatically. You call back when you're off the ladder, and the lead is still yours. Missed-call text-back is a $75 per month add-on, and for most businesses it's the first automation that pays for itself. If your average job is worth a few hundred dollars, one saved call a month covers the cost of the whole system.

STOP CLIMBING DOWN FOR ROBOCALLS

There's nothing worse than stopping a job for the phone and hearing a recording about your car's extended warranty. Spam call filtering screens out robocalls and telemarketers before your phone ever rings, so when it buzzes in your pocket, it's a real customer. Fewer interruptions on the job, and no more guessing whether an unknown number is worth answering. Spam call filtering is a $50 per month add-on.

MORE GOOGLE REVIEWS WITHOUT ASKING

Nobody enjoys asking a customer for a review face to face. So the system does it for you. After every finished job, your customer automatically gets a friendly text or email with a direct link to your Google review page. Your rating grows month after month, and we monitor every new review and help you respond, because your next customer reads them before they ever call. Reviews also carry more weight than most owners realize: they're one of the main factors Google uses to rank local businesses in Maps and in Local Services Ads. Reputation management is $150 per month.

TURN PAST CUSTOMERS INTO REPEAT BUSINESS

The cheapest lead you'll ever get is someone who already paid you once. We write and send seasonal email and text campaigns to your past customers: exterior touch-up reminders in the spring, detailing packages ahead of a north country winter, snow removal contracts in September. A newsletter when you have news, and a win-back offer for the ones who've gone quiet. And if you think you don't have an email list, you probably have more of one than you realize. We build it from your invoices, contacts, and job history, and every new lead the system catches gets added automatically. Past client campaigns are $200 per month.

What Your Customer Sees

Picture a Tuesday morning. You're on a ladder, a customer calls, and it goes to voicemail. Two minutes later, she has a text from your business: "Hi, this is [Your Business]. I saw that we just missed your call. How can I help?" She writes back with her name and what she needs. By the time you're back on the ground, she's sitting in your pipeline as a named lead with a job attached, and you're calling her back before your competitor even knows she exists. The system doesn't replace you. It just makes sure nobody slips away while you're working.

Start With the Platform, Add What You Need

Every business starts with the CRM platform. From there, you add automations whenever you're ready, and there are no setup fees on anything. Just like our websites: $0 down. And we'll tell you which add-ons fit your business and which ones to skip.

Most businesses start with the platform plus missed-call text-back at $375 a month and grow from there. There's a three month minimum to give the system a fair shot, then you're free to adjust as you go. And if you want everything we do, website, social media, content, Google, Meta, and LSA ads, plus every automation on this list, ask about the Full Stack at $5,000 per month.